When should I arrive?
We suggest all clients arrive 20-30 minutes prior to their appointments. This allows for clients to change into a robe (if they so choose) as well as ensure clients receive their full service time. If you are receiving a chemical peel, microdermabrasion, microneedling, or dermaplaning service we strongly recommend you arrive an additional 10-15 minutes early so you can fill out and sign our consent and release form.
What should I bring?
We supply all spa clients with a locker, robe, flip flops and towels. Our locker rooms are stocked with Aveda shampoo, conditioner and body wash. We also provide hair dryers. We suggest having comfy clothes to change into after your service(s). If you plan on using the wet area you will need a bathing suit, we provide plastic bags for wet bathing suits.
Can I wear my own flip flops, sandals, or slippers?
Yes! If you are having a pedicure service, we appreciate when our clients bring in their own flip flops/sandals as we are an eco-conscious spa, but a pair of disposable flip flops will be provided should you need them. For non-pedicure clients, we provide you with a clean pair of flip flops, with your robe.
Do I have to fully disrobe for my spa treatment?
Disrobe to your comfort level. Our service technicians will drape towels or sheets over areas not involved in the treatment to protect your privacy at all times.
Can I wear Jewelry?
In order to receive certain spa services, you will be required to remove all jewelry and wristwear. We recommend leaving those items at home as they are often left behind in service rooms and lockers.
Can I receive services if I am pregnant?
Yes! We have services that are able to be modified for pregnant women. Our massage tables are designed specifically with pregnant women in mind, allowing for them to lay face down during services. If you are pregnant or think that you might be pregnant, please let us know at the time of booking.
Where do I park?
We have a large parking lot located at the corner of Greeley Street and Myrtle, street parking is also available. During the winter months odd and even street parking will be in effect. *On odd days of the month parking is on the odd numbered street address side of the street. On even days of the month parking is on the even numbered street address side of the street.
Can I bring in my own food and beverages?
Due to health codes, we do not allow outside food and beverages of any kind on the property. Including alcoholic beverages. We provide water, coffee and tea for all clients. If you would like to order catering, we have a full catering menu. *Catering arrangements need to be made one week prior to services.
If I have a credit card, gift card or a spa membership, do I still need to check out?
Yes. All guests are required to check out at the front desk prior to exiting the building. This is to ensure the safety and wellbeing of all guests at our facility.
What do I wear for a session in the Salt Cave Sanctuary?
We recommend wearing comfortable clothes. Robes are available for those who are receiving other spa treatments during their time with us.